Domain Reseller Guide to the Mail Administration Console (MAC) : OpenSRS Test

The Mail Administration Console (MAC) is the web-based interface for administering email accounts in the OpenSRS email service. You use it to manage company information, domains, workgroups, mailboxes, and other account types, and to perform everyday tasks such as creating, deleting, and modifying users and resetting passwords.

About the MAC

The MAC gives administrators a single place to manage email services. What you see and can do in the MAC depends on your administrator level. A full reference is available in the OpenSRS MAC User Guide.

Note: The MAC has a five-minute timeout. If your session is idle for longer than five minutes, the MAC prompts you to re-authenticate before you can resume.

Logging in to the MAC

The MAC login URL depends on the cluster your email services are on.

In your browser, navigate to https://admin.<cluster>.hostedemail.com, replacing <cluster> with a or b as appropriate.
Enter your administrator email address and password.
Click Login.

After you log in, the start page appears. This page varies depending on your administrator level, but every page in the MAC displays the navigation pane (how you reach the items you administer, such as users, workgroups, and domains) and your administrator login (the email address you use to log in).

The navigation pane

The navigation pane is your starting point for every task in the MAC. The available items depend on your administrative level. A company-level administrator, the highest level, sees the following sections.

Section	Purpose
Users	Administer user accounts.
Domains	View and update domain information. Your company contains one or more domains, and each domain contains workgroups and user accounts.
Company	Update your company information. Keeping company contact details current ensures you receive support, service interruption and maintenance notices, and other services.
Tools	Create, modify, or delete multiple users, and download mail from remote servers into existing accounts.
Settings	Configure the appearance of the MAC itself, such as how many domains or users display per page.
Logout	Log out of the MAC.

Administrator levels

Administrator levels are set at the user level when an account is created or modified. The default level is none. The available levels are described below; for more detail, see administrator levels.

Level	Capabilities
Mail	Manages mailboxes within the domains they administer, including changing passwords, setting forwarding, adding or removing aliases, and setting autoresponders.
Workgroup	Creates, deletes, and manages mailboxes within any workgroups they administer.
Domain	Performs all workgroup administrator functions, and can add or remove workgroups and workgroup administrators, and manage and brand their domain.
Company	Performs all domain administrator functions across all domains in the company, can edit company information, suspend users, add or remove domains, and create and assign administrators.
Company_mail	Can view everything a company administrator can, but can only edit mailbox settings. Cannot create or delete mailboxes or edit domain settings.
Company_mail2	Similar to company_mail, but cannot change passwords or generate login tokens.
Company_ro (read-only)	Can view everything a company administrator can, but cannot make changes.
Company_token_only	Can generate SSO tokens for users in any domain in the company. Cannot view or change domain or user settings.
Company_view	Can view all domains in the company and make non-billable changes to mailboxes and domains, but cannot create or delete mailboxes or domains.

Settings

The Settings page controls how data is displayed in the MAC.

Entries Per Page. The number of entries displayed on search pages. The default is 25.
Pages Per Request. The number of results fetched at a time during a search. A smaller number loads more data during pagination; a larger number loads more to the page without reloading but uses more browser memory. The default is 500.
Filtering Keeps Selection. When enabled, items you previously selected stay selected even if filtering hides them from the current results list. For example, if you select three users, then filter to a fourth, all four remain selected for an action such as delete. When disabled, refreshing the display deselects previously selected items.
Language. The default MAC language. Currently the only available language is English.
Logging. Whether events are logged. When enabled, everything is logged.
Initial domain. If you have multiple domains, the domain to display when you log in.

Setting the current domain

When you work with workgroups or users, the MAC shows only the workgroups and users that belong to the current domain. To work in a different domain, change the current domain first.

In the navigation pane, under your company name, click Domains. This page lists all domains in your company, and you can search for a specific one.
Click the domain you want to set as the current domain. You can now work with its users and workgroups.

Tip: You can also enter search criteria in the Jump box at the top of the page and press Enter. You can specify an exact match or use wildcards.

Logging out of the MAC

Log out whenever you finish working or leave your workstation. For security, the MAC logs you out automatically after five minutes of idle time. To log out manually, click Logout in the left-hand navigation pane.