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The Complete Webmail Guide

Webmail puts your email, calendar, contacts, and files in one place — all reachable from any web browser, on your laptop, desktop, tablet, or phone. There's nothing to install. Sign in once and everything is right there. This guide is the big-picture tour; deeper how-tos live in the focused articles linked below.

What's inside Webmail

Webmail is made up of several components that all share the same sidebar:

  • Mail — read, send, organize, and search messages
  • Contacts — store addresses, build groups, import from other apps
  • Calendar — schedule events, set reminders, share calendars
  • Files — upload and share documents and attachments
  • RSS (optional) — follow blogs and websites without leaving Webmail
  • Settings — change your password, set vacation responders, build filters, and more

Before you begin

  • A modern web browser (see supported browsers below)
  • Your full email address and password
  • The webmail URL given to you by your email provider

Supported browsers

Webmail works in any modern, up-to-date browser, including:

  • Google Chrome
  • Mozilla Firefox
  • Microsoft Edge
  • Apple Safari

Note: Webmail works best in a current, up-to-date browser. It may work on other browsers, but some features might not behave as expected.

Sign in to Webmail

  1. Open your browser and go to the webmail URL your provider gave you.
  2. Enter your full email address.
  3. Enter your password.
  4. Select Sign in.

Get around with the sidebar

The sidebar runs down the left side of every screen in Webmail. It stays put no matter which component you're in. From the sidebar you can:

  • Jump between Mail, Contacts, Calendar, Files, RSS, and Settings
  • Start a new message with one click
  • Open Help
  • Sign out

The work area

Each component shows two or three panes side by side to make the most of wide screens — for example, Mail shows folders, a message list, and a message preview. When you shrink the browser window, the panes collapse automatically. You can bring hidden panes back into view using the toggle at the top of the visible pane.

What you can do in each component

Mail

Check, compose, reply, filter, flag, mark spam, and organize messages into folders. See How to Use Webmail Mail for the full walkthrough.

Contacts

Add, group, search, import, and address-book your way to faster sending. See How to Use Webmail Contacts.

Calendar

Create calendars, add events with reminders and recurrence, and share calendars with others. See How to Use Webmail Calendar.

RSS (optional)

Subscribe to blogs and news sites and read them inside Webmail. See How to Use Webmail RSS.

Files

Upload documents, organize them into folders, and share them with others — handy for attachments that are too big to email. See How to Use Webmail Files.

Settings

Change your password, turn on a vacation responder, set up an email signature, build mail filters, and manage spam preferences. See How to Use Webmail Settings.

Set up your account

If you've just received your mailbox, a few things are worth doing on day one:

  1. Change your password from a known-only-to-you value in Settings.
  2. Add a signature so every message you send includes your name and contact info.
  3. Import contacts from your old email program (vCard or CSV files work).
  4. Set up your phone so you can read mail on the go — see Phone Mail Client Setup and Server Settings.

Next steps

Questions? Contact OpenSRS Support.

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